Service & Operations Administrator

Position: Service & Operations Administrator
Job Title:

Service & Operations Administrator

Location:

Swanley, Kent

Salary: £30,000 - £32,000 depending on experience

Job Type: Permanent, Full Time

About us:

We are a busy and well-established commercial door and entrance systems company specialising in:

Automatic doors
Aluminium door fabrication
Commercial door installation & servicing
Steel doors
Drive-thru windows
Reactive repairs and maintenance

We are looking for a highly organised and proactive Service & Operations Administrator to support the day-to-day running of our office and operations team.

This is an important role within the business and would suit somebody who enjoys structure, organisation, and keeping multiple moving parts under control in a fast-paced engineering environment.

About the role:

Answering incoming calls and handling general enquiries
Processing supplier invoices and receipts
Raising purchase orders and ordering materials
Supporting insurance and compliance administration
Updating CRM/ database records and customer information
Assisting with engineer paperwork and job administration
Managing incoming emails and supplier communications
Supporting directors with general office administration
Assisting with stock/ material tracking where required
General administrative support across the business

Important:
This is not a quiet reception role. We are looking for somebody who can manage multiple responsibilities, stay organised, and support a busy operational team.

About you:

We are looking for somebody who is:

Highly organised and detail-focused
Calm and professional under pressure
Able to prioritise multiple tasks effectively
Comfortable working within a busy engineering/ service environment
Confident using Windows computers and office systems
Proactive and able to work independently
Professional and confident on the phone

Experience with in engineering, construction, facilities management, manufacturing, HVAC, fire/ security, glazing, or service industries would be highly advantageous.

What we offer:

Competitive salary
Stable long-term position
Supportive team environment
Opportunities to grow within the business
Pension scheme

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of;
Operations Assistant, Service Administrator, Customer Service Assistant, Operations Coordinator, Stock Coordinator, Operations Assistant, Business Support, Business Administrator also be considered for this role