Receptionist - Maternity COVER - Birchwood Heights-Reception​/Admin

Do you have a friendly manner, a calm approach, and a passion for helping people? We’re looking for a dedicated Receptionist to join our caring and supportive team. As the first person visitors meet, you’ll play a vital role in creating a warm, welcoming experience for residents, families, and professionals.

• We offer all team members 1 freemeal per shift.
• Uniform provided.
• Enhanced Bank Holiday pay.
• Increased Annual Leave entitlement - team members who work with us for 3 years or more, get extra annual leave.
• Cycle to Work scheme – why not save money on commuting costs and improve your health at the same time.
• Milestone Birthdays - get EXTRAtime off to celebrate that special birthday.
• Company sickpay which is over and above the statutory entitlement. (subjectto length of service)
• Refer a Friend Scheme for successful referrals- for all permanent roles within Oakland Care (T“C's apply).
• Recognition and staff appreciation initiatives.
• Health Cash Plan (subject to T&Cs).
• Death in Service Benefit (subject to T&Cs).
• Long service awards.

Birchwood Heights, Hilda May Avenue, Swanley BR8 7BT

20 hours per week

£13.20 per hour

Maternity Cover

2 shifts (8am-6.30pm, to include some weekends and cover absence)

• Welcome residents, families, visitors, and health professionals with kindness and professionalism.
• Manage incoming calls, emails, and general enquiries.
• Support residents and families with information and assistance.
• Maintain a tidy and welcoming reception and bistro area.
• Handle administrative duties such as filing, updating records, and booking appointments.
• Assist the administration and management team with day-to-day admin tasks.
• Follow confidentiality and safeguarding procedures at all times.

• Excellent communication and people skills.
• Compassion and a genuine interest in supporting older adults.
• Good organisational skills and attention to detail.
• Confident using telephones, computers, and basic admin systems.
• Ability to stay calm, patient, and professional.
• Previous admin or reception experience is helpful, but not essential.

• Family
• Integrity
• Respect
• Exceptional
• Sustainable