Workshop Team Leader

Workshop Team Leader at Linde Material Handling

We are looking to recruit a Workshop Team Leader reporting into the Workshop Manager. The main purpose of this role is to ensure the day‑to‑day efficient running of the engineering team within the workshop. This role involves playing an active part in the leadership of the team by being the first point of contact with the engineers for all issues. The role will be based in our Swanley depot.

• Used equipment turnaround time
• On time prep – committed dates (New, Used, STR)
• Average job times to agreed target
• Quality of work produced to agreed standards
• Number of trucks prepared to agreed targets

• Take the lead in all aspects of Health and Safety, ensuring H&S initiatives and requirements are acted upon and communicated to the relevant forum or individuals, safety audits, site risk assessments and associated training (e‑learning completion)
• Lead P0/P6 Near Miss and Job Safety Observation reporting and/or investigation
• Lead P3 Engineer accident investigation – application of appropriate corrective action, accident reduction initiatives
• Engineer performance management – including dialogues where applicable, engineer engagement, retention, coaching and development to include training needs identification
• First level technical escalation
• Manage engineering coverage in the team – including absence management, authorisation of holidays etc.
• Team meetings – communication of business objectives and performance against both goals and targets
• Completion of service audits
• WIP management – job and service completion to promise (including appropriate document completion)
• Ensure that 5S standards are maintained and audits are carried out and recorded with action taken if required
• Maintain a high standard of housekeeping in the workshop and warehouse

• Good levels of management skills, demonstrated ability to work in a team and a desire to promote quality customer service
• Strong communication skills, confident in developing the potential of staff
• Comfortable in customer‑facing situations
• Good numeracy and literacy skills
• Experience managing a team of approximately 10‑20 engineers
• Energetic, motivated and pro‑active team player
• Qualified maintenance engineer (NVQ Level 3 or equivalent) in a relevant discipline or industry experience
• Industry knowledge
• Good knowledge of company IT systems with the ability to provide first‑level support
• Conflict management skills
• Qualified to conduct thorough examination
• Demonstrated communication and management skills to deliver excellent service through a team of engineers

• Ideally hold an NVQ Level 3 (or equivalent) qualification
• Comfortable using IT equipment – essential for maintaining accurate records and placing orders
• Hold a full UK driving licence
• Comfortable working autonomously and within a team

Linde is committed to fostering a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from individuals of all backgrounds, abilities, and experience. If you require any adjustments or accommodations during the application or interview process to ensure fairness and accessibility, please let us know.