Administrative Assistant; Swansea, IL

The Role: Archford is seeking an Administrative Assistant to provide front‑office leadership and administrative support that ensures an exceptional client experience. This role is responsible for keeping daily operations running smoothly, coordinating client interactions, and assisting the team with essential administrative tasks. The ideal candidate is professional, highly organized, and comfortable balancing client‑facing responsibilities with internal support.

• Serve as the first point of contact for clients and visitors, answering phones and greeting guests with professionalism and courtesy.
• Prepare conference rooms for client and internal meetings.
• Oversee daily office operations including mail processing, supply ordering, and vendor coordination.
• Maintain a clean, organized, and professional office environment that reflects Archford’s client‑first culture.

• Assist clients with document submissions, account‑related inquiries, and general requests.
• Provide administrative support to include contacting clients, scheduling meetings, processing mail, and preparing documents for signature, pick‑up, or delivery.
• Prepare and distribute internal reports.
• Collaborate with team members to deliver timely, accurate, and exceptional client service.

• Manage administrative email inboxes and ensure accurate and timely responses.
• Maintain organized electronic and paper records in compliance with firm standards.
• Coordinate, monitor, and document workflows and processes to support operational efficiency.
• Identify opportunities to improve administrative workflows and client experience.

• Associate’s degree or equivalent combination of education and experience required.
• Strong written and verbal communication skills to engage with clients and team members effectively.
• Proficiency with Microsoft Office 365 and the ability and willingness to learn technical software systems including Salesforce, Quick Books, secure file exchange software, client account software, and proprietary software.
• Highly organized, detail‑oriented, and able to manage multiple tasks with accuracy under deadlines.
• Professional, proactive, and dependable, with a strong commitment to client service.
• Ability to work in the office Monday–Friday during regular business hours.

At Archford, we are driven by our guiding principles – Help Others, Become More, Share Success, and Unwavering Integrity. These values unify our team and inspire us to lead with purpose and innovation. What sets us apart is our holistic approach to client service, integrating wealth management, accounting, and consulting expertise to deliver customized solutions that support our clients’ financial well‑being and personal growth.

Joining Archford means being part of a highly credentialed, collaborative team dedicated to making a meaningful impact on the lives of others. We foster a supportive and engaging work environment where professionals are empowered to lead initiatives, grow in their careers, and contribute to our shared success.

Archford offers a competitive benefits package to eligible employees, including health, dental, vision, 401(k) retirement plan with matching contributions, life insurance, supplemental coverages, health savings and flexible spending account options, and ten paid holidays.

• Paid Time Off (PTO) for vacation, sickness or personal time
• Maternity and paternity leave
• Support for continuing education and relevant designations
• Business casual dress code
• Company‑sponsored celebrations

• In‑office work environment
• Monday – Friday 8:00 AM – 5:00 PM
• Increased hours during peak seasons

Salary Range: $20.00 – $25.00 per hour

FLSA Status: Non‑Exempt

Archford provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.