Store Manager, Retail & Store Manager

Join to apply for the Store Manager role at The Salvation Army
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This range is provided by The Salvation Army. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$21.00/hr - $22.00/hr

Title: Store Manager.
Supervises: Store personnel.
Reports To: Administrator or Designee.
Status: Non-exempt.
Function: The Store Manager will create and sustain a pleasant and hospitable work environment and excellent customer relationships in order to motivate staff and meet sales goals.

• Responsible for creating a pleasant and hospitable work environment and maintain good customer relationships.
• Be well-versed in and ensure compliance with accounting, employee, and store policies.
• Meet sales, production, and expense budget goals to maintain a profitable operation.
• Ensure that all production is taken from the back room and properly displayed on the sales floor.
• Receive applications, participate in interviewing applicants when needed, and recommend applicants for employment to the Administrator, Store Supervisor, or designate.
• Conduct regular evaluations of store personnel, identifying performance strengths and areas of development. Recommend training as necessary. Prepare written warnings as needed.
• Conduct monthly staff and safety meetings. Ensure that all safety measures are consistent with The Salvation Army policy and Government regulations and all personnel are complying.
• Schedule all sales associates (and unpaid staff) to ensure full coverage in store at all times. Post weekly work schedules for all store personnel, including assignment, breaks, vacation, etc.
• Review and approve timecards and paid time off for employees each pay period by the required deadline.
• Responsible for ordering merchandise to keep the store well stocked. Ensure all merchandise is “ragged out” and colorized in accordance with the Territorial ARC Rag Out Calendar.
• Provide training, direction, and supervision for new employees along with retraining for all personnel, as necessary.
• Responsible for the proper accounting and banking of cash receipts at end of business day. Safeguard cash at all times. See “Safekeeping of Salvation Army Funds” policy.
• Ensure that all paperwork and sales reports are completed and forwarded to the finance department daily.
• Report to Administrator any site visits and/or communication from OSHA (Occupational Safety and Health Administration) and CPSC (Consumer Product Safety Commission) Fire/Building/City/Town/Local inspector.
• Verify inspector credentials by getting business card and contact details to forward to Administrator.
• Attend manager meetings and keep store personnel informed of new policies and directives.
• Responsible for protection of property and buildings.
• Report safety hazards, property damage and personal injuries to Administrator, Store Supervisor, or designee.
• May be asked to fill in at other store locations.
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits.
• Other duties as assigned by immediate supervisor and/or Administrator.

• High school diploma or equivalent.
• Experience in sales.
• Ability to lead, manage and motivate others.
• Ability to read and interpret simple income and expense reports.
• Good communication skills.
• Must possess a valid driver’s license with acceptable DMV record.

Physical Requirements: Sitting Under 1/3 of the time, Lifting, Must be able to lift 50 pounds, Push/Pull Using Machinery Yes, Standing Over 2/3 of the time, Walking Over 2/3 of the time, Reaching Over 2/3 of the time, Climbing Under 1/3 of the time, Stooping Over 2/3 of the time, Statement of Confidentiality.

• Mid-Senior level

• Full-time

• Sales and Business Development

• Non-profit Organizations

Location: Providence, RI