Accounts Receivable Assistant

About The Company

Here at Green Thumb we have been making lawns look beautiful, lush, and weed free for over 35 years. The company has grown to become Europe's largest lawn care company, with over 220 branches nationwide and over 3 million visits to customers’ homes each year. The Head Office is easily accessible, being conveniently located on Junction 26 of the A55, less than 40 minutes from Chester and Wrexham by car.

There are also local transport links nearby.

You will be responsible for the accurate and timely posting of customer receipts and ensuring that the customer account balances are accurate. This position requires integrity and professionalism, as well as exceptional relationship building ability across all areas of the Business. The role will involve exposure to private and sensitive information, requiring confidentiality and discretion at all times.

• Daily uploads from the bank accounts
• Daily bank account reconciliations
• Investigate and resolve unidentified customer receipts where possible
• Customer account reconciliations
• Produce statements for cancelled DD customers’ accounts
• Resolve customer account queries in a timely manner
• Assist with company’s debt chase process
• Proactively build relationships with colleagues and customers to facilitate the effective management of customer accounts
• General accounting activities
• Provide general support to the Finance Team as required, performing any other duties consistent with a position in a finance department as may be assigned to you from time to time

• Ability to process data efficiently and accurately
• Proven competence in the use of accounting systems, spreadsheets and word processing
• Good numeracy skills and ability to process information quickly and effectively
• Ability to work effectively with colleagues and other stakeholders
• Ability to communicate effectively both orally and in writing
• Methodical and systematic work approach with clear and succinct presentation of information
• Fluency in IT office‑based software packages
• Excellent customer service skills
• Above‑average proficiency with spreadsheets
• Flexible and proactive problem‑solving approach
• Committed team player with a can‑do attitude and willingness to cover for other team members as required
• Initiative in work tasks
• Adaptability and confidence to meet the challenges of a busy working environment

• Experience using an integrated computerised accounts system
• Posting bank transactions and bank account reconciliations
• Posting customer account transactions and reconciliations
• Working in an accounting environment
• Cross‑department collaborative working
• Working to challenging deadlines
• Providing financial information to external auditors

• Holiday allowance of 22 days plus bank holidays (increasing by each year of service, up to a maximum of 26 days)
• Training opportunities
• Medical cash plan -
• Christmas shutdown
• Free lawn treatments
• Enhanced paternity & maternity leave
• Company sick pay
• Employee discount
• 24‑hour employee assistance program
• Mental health first aid service
• Store discounts

If you think you fit the criteria and would like to work for a forward‑thinking business, why not join us – we want to hear from you!