Repairs Scheduler; Maternity Cover

Summary

Join us as a Repairs Scheduler and help keep our repairs service moving. This is a temporary opportunity covering maternity leave until 30th March 2027, based in Swansea. In this role, you’ll be at the heart of our service‑scheduling work, supporting customers, and ensuring our engineers are in the right place at the right time. We offer a 9‑day fortnight with compressed hours, and hybrid working (regular office time required).

• Exciting growth – Join a busy, expanding Repairs team delivering essential services to our communities.
• Make an impact – Play a key role in keeping repairs running smoothly and homes maintained to a high standard.
• Supportive team – Work with experienced colleagues in a collaborative, inclusive environment.

As a Repairs Scheduler, you will plan, prioritise and coordinate work for our multi‑skilled engineers, ensuring jobs are scheduled efficiently, completed on time, and aligned to customer needs.

You will be the main point of contact for repairs queries, managing high volumes of calls and working closely with customers, operatives, and stakeholders to resolve issues quickly. You will balance priorities, respond to changing demands and keep everything moving to deliver a reliable, high‑quality service.

• Planning & Scheduling:
  Experience coordinating multi‑trade or operational workloads in a fast‑paced environment.
• IT
  
  Skills:
  
  Confidence using Word, Excel, Outlook and systems to manage schedules and updates.
• Communication:
  Clear, professional communication skills, including a strong telephone manner.
• Organisation & Multitasking:
  Able to manage competing priorities and high volumes of work.
• Problem‑Solving:
  Able to think ahead, troubleshoot issues, and adapt plans quickly.
• Understanding of KPIs:
  Awareness of performance targets and their importance in service delivery.
• Driving Licence: A full UK driving licence and access to a vehicle.

Join our Codi Repairs Team and play a key role behind the scenes in keeping homes and communities running smoothly across South Wales. Your base will be in Swansea, with coverage areas from Monmouthshire to Neath Port Talbot. While much of your role is office‑based, hybrid working means you’ll have flexibility built into your week.

We offer a healthy work‑life balance with Monday‑to‑Friday working, plus the option of compressed hours through a 9‑day fortnight. This is a full‑time, fixed‑term role until 30th March 2027 (40 hours per week), with a competitive salary of £29,304, alongside a benefits package designed to support you at work and beyond.

• Basic DBS check covered by us.
• Flexibility to be paid weekly or monthly.
• Sick pay, increasing with length of service (up to 6 months’ full pay after 4 years).
• Hybrid working.
• 9‑day fortnight working availability.