Sales Coordinator

Sales Coordinator Swansea £23800-£25800 for a 35 hour week The Company Opportunity to join a well respected and locally owned estate agency in Swansea. They have an opening for a Sales Coordinator at their Swansea office based in the Mumbles area. This is an excellent time to join my client as they have seen huge growth over the past few years and are looking for the right candidate who will help meet their current demand and play an important part in their future growth.

The Role This is a permanent position working a 35 hour week. You will work 9AM - 5PM Monday to Friday plus 1 Saturday per month with time off in lieu. This is a varied position with responsibilities as follows:
Answer incoming sales calls and manage the sales email inbox. Booking appointments & diary management. Welcome clients into the branch and deliver exceptional customer service. Provide administrative support to the Sales Department & Leadership Team. Prepare and maintain sales, fee and departmental performance reports. Prepare, send and retrieve client paperwork, create property files and upload property information accurately. Carry out seller and purchaser compliance checks, including Anti-Money Laundering (AML) and Land Registry requirements.

Arrange EPCs, sales boards and other property marketing requirements. Maintain the sales progression pipeline and ensure CRM records remain accurate and up to date. Prepare for and take minutes during weekly and monthly department meetings. Manage the office key system and maintain accurate records. Assist with general office administration and support the day-to-day running of the branch. Work collaboratively with colleagues to provide an exceptional experience for buyers and sellers.

Requirements The successful applicant will have the following experience, skills and qualities:
Previous experience in a Sales Coordinator, Sales Administrator or similar role supporting a busy team. Proven track record of successfully supporting a high-performing team in a fast-paced environment. Outstanding attention to detail with a commitment to accuracy. Confident and proactive, with the ability to coordinate workloads, manage competing priorities and keep the sales team organised and on track. Great work ethic and drive to go above & beyond.

Excellent planning and coordination skills, ensuring deadlines are met and the department runs efficiently. Able to work effectively under pressure and consistently meet deadlines. Excellent verbal and written communication skills. A genuine team player who enjoys supporting colleagues and contributing to team success. Excellent customer service skills with a professional and friendly manner. Hold a clean, valid UK driving licence.

Highly IT literate with the ability to quickly learn and confidently use new software and CRM systems. Exceptional organisational skills with the ability to manage multiple priorities, projects and deadlines. Previous estate agancy experience, knowledge of buying and selling homes and experience with estate agency software is desirable but not essential. In Return An excellent opportunity with the following benefits on offer:
Competitive salary. Company pension. 28 days holiday per annum including Bank Holidays. Your birthday off as an additional day's annual leave. Employee of the Month rewards. Great work-life balance with a 35-hour working week. Honest leadership, clear expectations and encouragement for personal growth. Friendly, supportive and professional team environment. Excellent career progression opportunities. Team socials and events. Use of a company pool car for appointments.

Full training and ongoing development. For more information contact Kim Simpson of Work Wales for a confidential discussion.