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Frontline Advice & Admin Support Specialist

Job in Swansea, Swansea County, SA1, Wales, UK
Listing for: Citizens Advice
Full Time position
Listed on 2026-07-27
Job specializations:
  • Administrative/Clerical
    Clerical, Office Administrator/ Coordinator, Admin Assistant
  • Customer Service/HelpDesk
    Clerical, Office Administrator/ Coordinator, Admin Assistant
Salary/Wage Range or Industry Benchmark: 21000 - 24000 GBP Yearly GBP 21000.00 24000.00 YEAR
Job Description & How to Apply Below

Citizens Advice is seeking an experienced administrator to support the daily reception service and manage day-to-day tasks for our advice service. You will greet clients, collect information sensitively, book appointments and signpost to appropriate services.

Key requirements include solid IT skills and excellent communication across face-to-face, written and telephone channels. You will help manage workloads, prioritise tasks and contribute to a welcoming, efficient service.

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