Screening Pathway Administrator

Main area Screening Services - Breast Screening Grade Band 3 Contract Permanent Hours Part time - 20 hours per week (Flexible working pattern over 4 days between 8:30am-5pm) Job
-AC189-0926

Employer Public Health Wales NHS Trust Employer type NHS Site Breast Test Wales Town Swansea Salary £26,813 - £27,890 per annum pro rata Salary period Yearly Closing 11/10/2026 23:59

Welcome to Public Health Wales, the national public health organisation for Wales

Our vision is Working to achieve a healthier future for Wales

Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English. To support our all Wales service, we particularly welcome applications from Welsh speakers.

Important Note for vacancies offered on a fixed-term or secondment basis.
Individuals who hold permanent (substantive) employment within the NHS may only be appointed via secondment. Approval for a secondment must be obtained from your current line manager prior to submitting an application.

Breast Test Wales is looking for a highly motivated and competent part-time Screening Pathway Administrator to join our team and play a vital part in a rewarding role.

Working within Breast Test Wales the post holder will be supporting the delivery of national screening programmes in Wales by providing essential pathway administration functions, including scheduling, processing data, extracting, and analysing information for participant screening records and handle participant communications.

You will provide comprehensive administrative support and excellent customer service within a busy, sensitive environment.

You must have previous administrative experience in a customer service environment and possess excellent communication skills. You must also demonstrate excellent organisational skills and be able to work under pressure, prioritise workloads and work to deadlines. The ability to work successfully as part of a team is essential for this role.

The post-holder will offer advice and assistance in a professional and sensitive manner to screening women and other parties and will be required to undertake reception duties at the Breast Screening Centre.

A working knowledge of Microsoft packages including Word, Outlook and Excel is required.

The ability to speak Welsh is desirable for this post.

Deliver high-quality administrative support by accurately managing participant records and pathways in line with data protection and governance standards.

Apply knowledge and judgement to assess screening history, allocate appropriate pathways and complete required failsafe checks.

Coordinate appointments, ensuring efficient booking, rescheduling and cancellation processes.

Act as a key point of contact, providing clear guidance and handling sensitive enquiries from participants, clinicians and healthcare professionals.

Maintain compliance with national policies and contribute to audits, quality assurance and continuous service improvement.

Maintain data integrity across multiple IT systems and national databases.

Contribute to team effectiveness through collaboration, training support and proactive service development.

Undertake reception duties at the Breast Screening Centre.

We are Public Health Wales – the national public health agency in Wales. Our purpose is ‘Working together for a healthier Wales’. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.

Our teams work to prevent…