Service Advisor

SERVICE ADVISOR – EPSOM £30,000 – £34,000 BASIC  £42,000 OTE Monday – Friday | 8:00am – 6:00pm 1 in 3 Saturday mornings A fantastic opportunity for an experienced Service Advisor! Are you an experienced Service Advisor looking for your next move with a well-established automotive dealership? We’re recruiting for a Service Advisor in Epsom , offering a strong basic salary of £30,000 - £34,000 , with realistic earning potential of up to £42,000 OTE .

This is a great opportunity for someone who enjoys working in a busy aftersales environment, delivering excellent customer service and building strong relationships with customers. What’s on offer? £30,000 - £34,000 basic salary £42,000 OTE Monday - Friday, 8:00am - 6:00pm 1 in 3 Saturday mornings Established dealership environment Excellent earning potential Opportunity to develop your automotive career Supportive and professional working environment

The Role As a Service Advisor , you’ll be the key link between customers and the workshop, ensuring every customer receives an exceptional experience from booking through to vehicle collection. Your responsibilities will include:
Booking vehicles into the workshop Taking ownership of customer enquiries and requirements Preparing accurate job cards and estimates Liaising closely with Technicians and the Workshop Keeping customers updated throughout the repair process Upselling additional work where appropriate Managing customer expectations and resolving issues professionally Maintaining high levels of customer satisfaction Ensuring vehicles are ready for collection on time Working towards departmental targets and KPIs What are we looking for?

We're keen to speak with experienced automotive Service Advisors who are confident dealing with customers and comfortable working in a busy dealership environment. You'll ideally have:
Previous Service Advisor / Aftersales experience Strong customer service and communication skills Excellent organisation and attention to detail The ability to work under pressure in a fast-paced environment A professional and positive approach Good understanding of workshop processes A genuine passion for the automotive industry If you're an experienced Service Advisor looking for a role offering a strong basic salary, excellent OTE and a great work-life balance, this could be the opportunity you've been waiting for.

Location:

Epsom, Surrey