Continuous Improvement Officer

About The Role

We are seeking a motivated and detail‑focused professional to join our Continuous Improvement Unit. In this varied role, you’ll support key organisational processes including external inspections, risk management, strategic planning, business cases and continuous improvement activity. You will contribute to ensuring the force operates efficiently, ethically and in line with best practice.

• Leading or assisting with independent reviews of business activities using appropriate methodologies.
• Producing clear, accurate reports with recommendations to enhance service delivery.
• Supporting risk management processes, including maintaining the strategic risk register and advising risk managers.
• Monitoring and reporting on progress against Strategic Plans.
• Organising corporate events, such as Planning Days, and ensuring their smooth delivery.
• Supporting the Force Business Case process and Business Case Panel administration.
• Assisting with the Force Management Statement to inform the annual planning cycle.
• Co‑ordinating external inspections and tracking progress against previous recommendations.
• Leading on specific pieces of work within the Continuous Improvement Unit.
• Conducting research and completing general administrative duties, including meeting minutes.
• Representing the force at meetings and training, and building positive working relationships across internal and external partners.

Your work will directly improve organisational effectiveness, resource use, productivity and service quality. By supporting external scrutiny, strengthening risk management and driving continuous improvement, you will help the force plan effectively, respond proactively to challenges and achieve its strategic objectives.

• Someone with strong analytical, organisational and communication skills.
• A professional who can work independently, manage competing deadlines and produce high‑quality reports.
• An individual with integrity, attention to detail and a commitment to ethical working.
• Someone who can build effective relationships, support colleagues and represent the force confidently.
• Flexibility to occasionally work outside normal hours and travel as required.

Disability Confident. A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.

For more details please go to Disability Confident.