Enterprise Customer Success Leader
Job in
Swansea, Swansea County, SA1, Wales, UK
Listed on 2026-06-15
Listing for:
Glassbox
Full Time
position Listed on 2026-06-15
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Glassbox is seeking an experienced Customer Success Manager to manage a portfolio of enterprise customers predominantly in North America. The candidate will ensure customers realize significant value from their Glassbox deployments and enhance their digital experiences.
The ideal candidate will have 5+ years of experience in Customer Success with enterprise SaaS, a strong understanding of digital analytics, and proficiency with modern Customer Success tools. The role requires building relationships with clients while advocating for their needs within the organization.
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