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Revenue Protection & Customer Experience Officer

Job in Swansea, Swansea County, SA1, Wales, UK
Listing for: GTR
Full Time position
Listed on 2026-06-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 GBP Yearly GBP 40000.00 YEAR
Job Description & How to Apply Below
Position: Revenue Protection & Customer Experience Officer – 24/7

GTR is hiring a RCO/Gateline Assistant based in Swansea, UK. The successful candidate will play a critical role in delivering exceptional customer service and fostering a secure environment. You'll be the first point of contact for customers, ensuring their journey with us is enjoyable and safe.

This position involves flexible working hours, including weekends and nights, and requires a proactive approach to problem-solving. In return, enjoy benefits such as free travel on our network and opportunities for progression.

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