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Senior Customer Success Manager - AI-Powered & Retention

Job in Swansea, Swansea County, SA1, Wales, UK
Listing for: LinkedIn
Full Time position
Listed on 2026-07-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Position: Senior Customer Success Manager - AI-Powered Growth & Retention

Linked In is seeking a Senior Customer Success Manager based in London. This hybrid role focuses on maximizing customer value and driving adoption of Linked In Hiring Solutions. Responsibilities include serving as a customer champion, analyzing usage metrics, and building trusted relationships with stakeholders.

The ideal candidate will have over 5 years of relevant experience and be fluent in English. A strong understanding of customer success metrics and effective communication skills are essential.

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Position Requirements
10+ Years work experience
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