Campsite Assistant

We’re looking for a Campsite Assistant to work at Gupton Farm Campsite at Freshwater West. This role is all about making sure that people have their best possible experience of an outdoor holiday with the National Trust. Internally, you will be known as an 'Outdoors Holidays Operation Assistant'.

Salary: £13.25 per hour

Contract Duration: Fixed term until 5th October 2026

Contract Type:
This is a zero-hour contract, meaning wecan’tguarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We’ll try to give as much notice as possible. The role includes weekends and Bank Holidays, but does not require evening or split shifts.

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

You’ll help to keep the campsite clean, well‑maintained and welcoming for all guests. This includes practical tasks like cleaning, basic maintenance and grounds keeping, reporting any repairs needed, and generally being a friendly contact for everyone staying here.

You’ll also be greeting campsite guests, helping with their bookings, dealing with enquiries or complaints, helping to run the campsite shop, as well as other administrative tasks. Everything you do day‑to‑day will make a big difference to someone’s holiday, and help to make things run smoothly and to the standard that guests expect from the National Trust.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

• happy to work in all weather conditions, as this is an outdoor role
• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well‑organised and adaptable
• willing to learn new skills

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Gupton Farm, Castlemartin, Pembrokeshire, SA71 5HW

• Cynorthwyydd Gweithrediadau Gwyliau Awyr Agored
  - Lefel Gyrfa A2.pdf
• IRC
  177532 - Cynorthwyydd Gweithrediadau Gwyliau Awyr Agored.docx
• Y Pecyn.docx
• Outdoors Holidays Operation Assistant
  - Career Level A2.pdf

• Compliance
• Eligibility to Work in the UK

Closing Date: 12th July 2026

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults  you have any questions around your suitability for this vacancy, please contact the people service centre.

Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.