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Social Media Customer Care Advisor
Job in
Swansea, Swansea County, SA1, Wales, UK
Listed on 2026-07-13
Listing for:
HSBC
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
HSBC is recruiting a Customer Service Advisor within Social Media to be the frontline voice of the brand online. You will handle customer interactions across social channels, deliver helpful guidance, and drive community engagement in line with WPB goals.
Based in Swansea or Birmingham, this role offers development opportunities within a global bank and a comprehensive benefits package. You will collaborate with cross‑functional teams and apply risk-aware, customer‑centric practices daily.
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