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Customer Services Performance & Insight Leader
Job in
Swansea, Swansea County, SA1, Wales, UK
Listed on 2026-08-20
Listing for:
HM Land Registry
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management
Job Description & How to Apply Below
HM Land Registry is seeking a Customer Services Performance Delivery lead to steer the central performance, insight, services and project control functions within the Customer Services Group. You will translate insight into action to improve customer outcomes, and drive operational performance and resilience across Service Delivery.
Leading a national team, you will develop workforce planning, forecasting and analytics, embedding a single source of truth for performance and building data-driven
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