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Account Care Specialist - Billing & Support

Job in Swansea, Swansea County, SA1, Wales, UK
Listing for: RELX International
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 27000 - 38000 GBP Yearly GBP 27000.00 38000.00 YEAR
Job Description & How to Apply Below

RELX International seeks an Account Care Agent to provide high-quality voice and digital support for customers on account, billing, subscription, and service-related needs. You will own the next best action, coordinate handoffs, and deliver needs-based recommendations with empathy and clear explanation.

The role requires strong English, problem-solving ability, and experience in customer service. You will work across multiple channels, document thoroughly, and use approved AI tools responsibly

As a Account Care Specialist
- Billing & Support, you will play an important part at RELX International in United Kingdom.

Full responsibilities and requirements are described in the listing above.

Learn more about the Account Care Specialist
- Billing & Support role in the description above.

We appreciate your interest in this position.

Join RELX International and contribute to our ongoing work.

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