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Delivery & POD Support Specialist; FTC)

Job in Swansea, Swansea County, SA1, Wales, UK
Listing for: DPD
Full Time, Contract position
Listed on 2026-10-19
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 23000 - 28000 GBP Yearly GBP 23000.00 28000.00 YEAR
Job Description & How to Apply Below

DPD is seeking a Customer Service Advisor in Swansea on a 6 Month Fixed Term Contract. You will join a busy team, helping customers with parcel collection or delivery, and work closely with Drivers and Operations Managers to resolve issues. A strong, confident telephone manner and excellent administration skills are essential.

You'll handle delivery status questions, provide POD, and investigate missing parcels while upholding DPD values and delivering world-class service to a wide customer base.

As a Delivery & POD Support Specialist (6-Month FTC), you will play an important part at DPD in Swansea, Wales, United Kingdom.

We are currently recruiting a Delivery & POD Support Specialist (6-Month FTC) for our team in Swansea, Wales, United Kingdom.

This is a great role to take on the Delivery & POD Support Specialist (6-Month FTC) role at DPD.

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