Delivery Customer Experience Advisor FTC)
Listed on 2026-10-28
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
DPD Group is seeking a Customer Service Advisor for a 6 Month Fixed Term Contract in Swansea. The role focuses on assisting both internal and external customers with parcel collection or delivery, resolving issues, and providing updates and PODs.
Collaboration with drivers and managers is essential to ensure fast, accurate resolutions. The ideal candidate has proven fast-paced customer service experience, strong communication, and a professional, helpful demeanour.
We have an opening for a Delivery Customer Experience Advisor (6‑Month FTC) in Swansea, Wales, United Kingdom within Management & Operations, Sales.
The position is based in Swansea, Wales, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 22.000 - 29.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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