Cottage Cleaner
Listed on 2026-07-01
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Entertainment & Gaming
Customer Service Rep
Holiday Cottage Cleaner - Swansea
Summary
We’re looking for a Holiday Cottage Cleaner to prepare our popular holiday cottages in Gower! Internally within the National Trust, you will be known as a 'Holidays Operation Assistant'.
Salary: 12.75 per hour
Contract Duration: Fixed term for 12 months
Contract Type:
This is a zero-hour contract, meaning we can’t guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We’ll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts.
Shifts typically run between 10:00am and 3:00pm, Monday to Saturday. Hours may vary slightly depending on business needs, so some days could be shorter or longer.
Interviews: Friday 17th July at Dinefwr
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
Mae cyfieithiad Cymraeg yr hysbyseb hon ar gael yn yr atodiadau.
What it's like to work hereTo find out more about what it’s like to work within “Holidays” at the National Trust, to watch our video.
What you'll be doingOn changeover days, you’ll make sure that everything’s pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We’d also like you to keep an eye out for anything that’s not as it should be, and report any repairs or odd jobs that need doing. If you need to, you’ll also replace any broken items from the store supplies.
Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff.
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking forWe'd love to hear from you if you're:
- focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well-organised and adaptable
- willing to learn new skills.
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme
Season ticket loan
EV car lease scheme (for roles that meet the salary criteria)
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places
to find out more about the benefits we offer to support you.
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