Product Governance Analyst

Overview

IQUW is a speciality (re) insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re) insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation, and human expertise to make smart decisions, fast. IQUW is complemented by ERS, the UK's largest specialist motor insurer with an A+ rating. ERS works exclusively with motor insurance brokers to help meet customer needs.

To assist the Senior Conduct Manager in ensuring the business remains compliant with regulatory and legislative requirements imposed by Lloyd’s, the Prudential Regulatory Authority (PRA), the Financial Conduct Authority (FCA) and all relevant UK and overseas regulatory bodies. To help embed these requirements into the business through its procedures, policies, processes, and controls, and provide ongoing assurance work within these areas.

The main focus of this role is to assist with the investigation and provision of accurate and timely responses to all compliance advisory questions raised by the business and to ensure Conduct and Product reviews are completed in a timely fashion and in line with Regulatory requirements. This is a generalist role and would suit an individual seeking a broad exposure to Compliance, and product/conduct issues.

• Assist the Senior Conduct Manager with oversight of ERS & IQUW’s systems and controls relating to Conduct including, but not limited to, the following:
• Researching industry compliance regulations and policies.
• Helping to evaluate internal operational and procedural compliance to ensure that it serves the needs of the customer.
• Analysing and updating existing compliance policies and related documentation.
• Work closely with the business, providing management reports on customer outcomes, regulatory adherence, case study reviews, and support the business in making appropriate improvements. This may include attendance at operational or committee meetings.
• Promoting a culture of compliance by helping to raise awareness of compliance and regulatory matters and encourage adherence to applicable laws and regulations.
• Helping to ensure the Compliance Delegated Underwriting approvals are dealt with promptly, escalating matters as appropriate.
• Helping to ensure Product reviews are undertaken according to the plan and sharing any impacts, insight, and learning/feedback with the relevant business area, escalating matters as appropriate.
• Support reporting of Product Governance and provision of documentation to the Regulator as and when required.
• Identify trends and remedy of any recurring or systemic issues with the aim of maintaining Regulatory adherence and minimising business impact through different analysis types.
• Supporting the Senior Conduct Manager with the identification and management of all legal and regulatory developments (horizon scanning) and signposting matters for executive consideration.
• Undertaking all other duties as reasonably required and directed.
• Assist the Senior Conduct Manager by contributing to management reports on Regulatory updates and activity affecting the business. This will include reports for internal committees including the Executive, Risk Management and Audit Committees and, where required, internal and external auditors.

The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.

• Demonstrate a high level of problem solving and the ability to resolve issues.
• Demonstrate strong organisational skills
• Strong analytical skills.
• Excellent interpersonal skills, able to communicate effectively with a wide range of people face to face and over the telephone.
• Excellent written communication skills to allow the jobholder to write and respond to emails and other written correspondence in a professional and efficient manner both internally and externally.
• Participate in all departmental activities…