Administrator - Mountain View Health Centre

This is an excellent opportunity to work in a dynamic and supportive healthcare environment. While previous experience in customer service or healthcare is preferred, it is not essential. We welcome candidates with strong IT and transferable skills who are eager to learn and grow within the role.

Applicants will need to have a keen eye for detail, ability to work to process, complete work efficiently, possess a good telephone manor, have good communication skills, be a team player who can also work well independently, to provide general assistance and support to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Mountain View Health Centre is a Surgery providing care for patients living in and around the Mayhill area of Swansea.

Our current medical team consists of 4 GPs, 1 Prescribing Pharmacist, 2 Practice Nurses and a HCSW

We are looking to recruit an enthusiastic committed and motivated Data Clerk to our friendly hard working team.

Our aim at the practice is to provide a high standard of care to our patients.

This is an excellent opportunity to work in a dynamic and supportive healthcare environment. While previous experience in customer service or healthcare is preferred, it is not essential. We welcome candidates with strong IT and transferable skills who are eager to learn and grow within the role.

Acting on actioned tests results from GPs

Filing, scanning and retrieving paperwork

Scanning of letters and relevant correspondence into patients notes.

Coding information into the Practice clinical system within the patients medical records

Summarisation of incoming patient medical record notes

Processing and distributing incoming (and outgoing) mail

Forwarding patients medical records on to new registered GPs

Processing repeat prescriptions from the NHS Wales App in accordance with practice guidelines

Computer data entry processing and recording information in accordance with practice procedures

Receive and make telephone calls as required

Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery

Undertake any other additional duties appropriate to the post as requested by the Supervisor, Senior Management Team or Partners.

Receptionist duties during annual leave and sickness absence

Attend mandatory training required to fulfil role as a medical receptionist

• Experience of dealing with the public/patients
• Experience of working with computer packages
• Experience of telephone operation
• Ability to work without direct supervision and determine own workload priorities.
• An understanding, acceptance and adherence to the need for strict confidentiality.
• Ability to use own judgement, resourcefulness and common sense.
• Ability to work as part of an integrated multi-skilled team.
• Pleasant and articulate.
• Able to work under pressure.
• Able to work in a changing environment
• Familiarity with EMIS software
• Understanding of medical terminology

• IT skills, use of Microsoft products (Word, Excel, Powerpoint)
• Experience of working in a GP practice or other primary care environment.
• Experience of working within IT

• A good standard of general education.
• English and Maths at GCSE level or equivalent.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.