Administrator - Mountain View Health Centre

Overview

Job Summary. Hourly Rate: £14.45. 24 hours a week. This is an excellent opportunity to work in a dynamic and supportive healthcare environment. Previous experience in customer service or healthcare is preferred but not essential. Strong IT and transferable skills with a willingness to learn and grow are welcomed.

• Acting on actioned test results from GPs
• Filing, scanning and retrieving paperwork
• Scanning of letters and relevant correspondence into patients notes
• Coding information into the Practice clinical system within the patient s medical records
• Summarisation of incoming patient medical record notes
• Processing and distributing incoming (and outgoing) mail
• Forwarding patients medical records to new registered GPs
• Processing repeat prescriptions from the NHS Wales App in accordance with practice guidelines
• Computer data entry processing and recording information in accordance with practice procedures
• Receive and make telephone calls as required
• Divert calls and take messages, ensuring accuracy of detail and prompt delivery
• Undertake any other additional duties appropriate to the post as requested by the Supervisor, Senior Management Team or Partners
• Receptionist duties during annual leave and sickness absence
• Attend mandatory training required to fulfil role as a medical receptionist

Mountain View Health Centre is a surgery providing care for patients living in and around the Mayhill area of Swansea. Our current medical team consists of 4 GPs, 1 Prescribing Pharmacist, 2 Practice Nurses and a HCSW. We are looking to recruit an enthusiastic, committed and motivated Data Clerk to our friendly, hardworking team. Our aim at the practice is to provide a high standard of care to our patients.

Experience

• Essential:
  Experience of dealing with the public/patients
• Essential:
  Experience of working with computer packages
• Essential:
  Experience of telephone operation
• Essential:
  Excellent communication skills
• Essential:
  Ability to work without direct supervision and determine own workload priorities
• Essential:
  Understanding and adherence to the need for strict confidentiality
• Essential:
  Ability to use own judgement, resourcefulness and common sense
• Essential:
  Ability to work as part of an integrated multi-skilled team
• Essential:
  Pleasant and articulate
• Essential:
  Able to work under pressure
• Essential:
  Able to work in a changing environment
• Desirable:
  Familiarity with EMIS software
• Desirable:
  Understanding of medical terminology

Skills and Knowledge

• Essential: IT skills, use of Microsoft products (Word, Excel, PowerPoint)
• Essential:
  Data input experience
• Essential:
  Previous Administrative experience
• Desirable:
  Experience of working in a GP practice or other primary care environment
• Desirable:
  Experience of working within IT

Qualifications

• Essential: A good standard of general education
• Desirable:
  English and Maths at GCSE level or equivalent

This description reflects the current requirements and may be subject to change. This post may be subject to Disclosure and Barring Service checks where appropriate.