Medical Laboratory Assistant

As a Medical Laboratory Assistant, you will be a vital link in the diagnostic chain, joining a high-calibre team dedicated to patient-centred excellence. You aren’t just handling samples; you are safeguarding the integrity of the data that clinicians rely on to make critical treatment decisions.

In this role, your primary focus is driving high-quality testing standards for every patient who relies on Voy in their health decisions. You will become an expert in the pre-analytical phase, ensuring that every blood sample meets strict quality criteria before it ever reaches an analyser. As you grow, you’ll have the opportunity to progress toward operating cutting-edge laboratory equipment, transitioning from sample preparation to the high-tech heart of the laboratory.

• Own the pre-analytical phase by validating specimen labelling, viability, and overall sample integrity
• Input and coordinate the high-volume intake of samples to ensure a steady "pull" through to the analytical team
• Execute daily maintenance and operational checks on pre-analytical equipment to prevent downtime, keeping accurate logs and records
• Enable the procurement, stock rotation, and stewardship of sensitive reagents and laboratory consumables
• Input and verify patient data within the Laboratory Information Management System (LIMS) with zero margin for error
• Oversee the safe disposal of clinical waste and maintain strict adherence to COSHH (Control of Substances Hazardous to Health) standards
• Identify and resolve pre-analytical discrepancies (e.g., haemolysis, insufficient volume) through direct communication with senior laboratory staff
• Participate actively in internal audits and "Lean Lab" initiatives to continuously refine standard operating procedures (SOPs)

• A detail-oriented professional with a strong commitment to patient care and a "right-first-time" mindset, understanding that behind every barcode is a person awaiting results
• Comfortable managing high-volume, fast-paced workloads without compromising on diagnostic quality or accuracy
• A proactive problem-solver who sees beyond individual samples to understand and optimize the entire diagnostic journey
• Possess strong organizational skills and technical aptitude, with the ability to comfortably navigate complex lab IT systems
• Able to remain calm, focused, and resilient under the pressure of urgent clinical deadlines
• A collaborative team player who communicates clearly and takes full ownership of outcomes rather than just executing tasks

• Full Training & Clear Career Progression:
  Complete on-the-job training, CPD, fully funded GPhC qualifications, and mentorship to help you grow your career in a rapidly evolving company.
• Work-Life Balance:
  Full-time hours with flexible scheduling options.
• Health & Wellness:
  Private medical insurance, plus a comprehensive gym and wellness benefit via Wellhub.
• Lunch Allowance: £5 per day lunch allowance, to spend at the pharmacy mini-mart!
• Time Off: 25 days of annual leave plus bank holiday allowance, plus generous parental leave policies.
• Cycle to Work salary sacrifice scheme.
• Connection:
  Regular team events to keep our culture fun and connected.
• Growth Potential:
  An opportunity to join in the early stages of one of the most promising scale-ups in the healthcare space.

No one has scaled healthcare without compromising on either efficacy or experience. Until now.

Today, we serve over one million members across the UK, Germany, India and Brazil with personalised care for hormonal imbalance, obesity, hair loss and menopause.

Ready to join us and change how healthcare feels for millions?

Let's recruit together and find your next colleague.