Capability Management Lead

About the Role

Are you passionate about developing organisational capability through data‑driven insights, strategic learning and capability analytics? Are you confident in using and presenting complex datasets from a variety of sources? If so, we'd love to hear from you! The role of Capability Management Lead is part of the ITS Capability and Talent Team and focuses on harnessing data from all areas of capability and talent within the IT directorate, including internal training, apprenticeships, development programmes, school and college engagement, and career frameworks to generate actionable insights and robust reporting.

You will leverage advanced tools such as Power Automate, Power BI, SharePoint and DAX to collect, analyse and visualise complex datasets. Your work will directly inform decision‑making and drive continuous improvement across the directorate. A key aspect will be the development and implementation of skills assessment tools, enabling the organisation to identify skills gaps and measure progress effectively.

Collaboration with internal and external stakeholders will be essential, as you source solutions and support the development of capability across ITS. You will take ownership of your projects, while also providing support and cover across the team as needed.

We aim to foster a progressive, data‑driven environment where team members are empowered to reach their full potential and deliver exemplary service within ITS and beyond. We are a dedicated team of motivated, trustworthy and supportive individuals who take pride in our work and its impact.

• Implementation of ITS' capability development plans, working collaboratively with ITS staff and HR to meet desired outcomes; working with managers and HR to identify individual and team level training needs.
• Working with managers responsible for the identification of professional pathways and the learning required to support these; maintaining a defined skills matrix to inform staff development and training requirements.
• Delivery of ITS‑level developed training and development plans to drive capability uplift via a variety of methods and monitoring, evaluating and reporting on the effectiveness of training programmes.
• Identifying and assessing current and future training needs through close working with the ITS Capabilities and line managers, linked to career paths.
• Leading on the development of a culture of continuous improvement, introducing measurable analytics to demonstrate the scale of success of learning and development delivery and demonstrate ROI by reviewing capability requirements, training plans and skills matrices.
• Working in conjunction with HR and the ITS recruitment manager to evaluate business needs to identify planned solutions to support succession planning, talent management and recruitment, ensuring initiatives align to the wider Agency strategy.

We will assess you against the following criteria during the selection process:

• Behavioural:
  Managing a Quality Service, Making Effective Decisions.
• Core Behaviours:
  Making Effective Decisions and Managing a Quality Service.
• Technical skills:
  Business Modelling (BSMO) SFIA Level 4 as per https://sfia‑online.org/en/sfia‑9/all‑skills‑a‑z.
• Experience:
  • Built or maintained systems and databases to support Learning and Development activities.
  • Applied analytical skills to create reports or dashboards that delivered actionable insights for Learning and Development decision‑making.
  • Introduced an innovative solution to automate routine administrative tasks.

• Full‑time roles consist of 37 hours per week; part‑time applicants are welcome with a minimum of 35 hours per week.
• Hybrid working arrangement with a non‑contractual expectation of at least 60% of working time on the designated workplace (or another office/work location) each month; occasions may require higher attendance.
• Eligibility:
  Visa sponsorship is not available; candidates must have the right to work in the UK.

• Employer pension contribution of 28.97% of your salary; pension details available.
• £44,241 salary plus £12,816 contribution to Civil Service…