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Sales Solutions Architect

Job in Swansea, Swansea County, SA1, Wales, UK
Listing for: Black Box
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    Systems Engineer, IT Consultant
Job Description & How to Apply Below

Sales Solutions Architect – Black Box

Job Description

Build the Modern Work practice in Europe, set up GTMs and run the sales enablement activities.

Responsibilities
  • Serve as the technical design and architectural expert across the organization’s Enterprise Solutions’ portfolio
  • Build and maintain relationships in assigned accounts as appropriate to identify and cultivate additional opportunities
  • Focus on solution development and architectural design for assigned customer base with specific emphasis on the organization’s Enterprise Solutions’ global managed services and communications solutions portfolio.
  • Develop solutions/strategies using technology to resolve customer issues and achieve business goals/objectives
  • Serve as a deal architect for multi-faceted, multi-technology solutions
  • Partner with other company Enterprise Solutions subject matter experts to build the customer solution
  • Develop and deliver technical presentations with customers and tailor content to audience as appropriate
  • Author and deliver network designs, statements of work (SOWs) and technical project plans incorporating service and program management activities.
  • Understand the competitive landscape and have the ability to clearly articulate the technical differentiation and value proposition associated with the organization’s Enterprise Solutions versus its competitors.
  • Achieve sales and profit goals through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up
Desired Skills And Experience
  • BS or BA in Engineering or Computer Science or equivalent work experience
  • Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client’s needs into technology solutions
  • 10+ years in a customer/client facing technical role (Pre/Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.) with a strong knowledge of various network architectures, virtualization, Cloud, Unified Communications and mobility solutions
  • Demonstrated and verifiable track record of prior successful customer engagements. Examples of solution designs, statements of work and/or technical project plans are required
  • Experience in the development and implementation of IT and/or managed Unified Communications solutions with accountability for end-to-end delivery
  • Ability to present both technical and non-technical information to broad audiences
  • Excellent interpersonal skills to effectively work in a team environment and explain complex system solutions customers
  • Effective written communication skills
  • Proven experience with one or more of the following Unified Communications and Collaborations, network architectures solutions
  • Unified Communications
  • IP PBX (Microsoft & Cisco)
  • SIP Endpoints, SIP Trunking and Session Border Controllers (SBC)
  • Video Communication (webcams, CODECs, mobile devices)
  • Network Architecture
  • Routers, VPN and Firewall (Cisco, Juniper, Checkpoint)
  • Switches (Cisco, HP)
  • WAN (PTP, MPLS and VPN Topologies)
  • Data Centers (Cloud (UCaaS), Hypervisors, Server Farms, SAN, Leaf-Spine Topology)
  • Wireless (Cisco, HP (Aruba), Aerohive, Ruckus)
  • Network Assessment Tools (RISC Networks, Netformx, Air Magnet, iBwave, Solar Winds)
  • Managed Network Services (LAN, WAN, Content Delivery, Managed IP PBX)
  • Cloud (UCaaS)
Certifications
  • Cisco
  • Microsoft, Tandberg, and/or Polycom
  • TOGAF
  • ITIL
  • Comp Tia
Key Technologies
  • Unified Communications
  • Workplace Architecture
  • EUC
  • Video Communications
  • AV
Key Manufacturers
  • Microsoft
  • Zoom
  • Nexthink
  • HP
Additional Desired Technology Experience
  • Contact Center
  • Cisco Unified Contact Center Express
  • Zoom
  • Mitel
  • Genesys
  • Video Communications
  • Cisco (Tandberg)
  • Polycom
  • Microsoft
  • SIP, H.320 and H.323
  • Cloud Services
  • Data Center
  • Cisco UCS (B/C Series)
  • HP (Rack-Mount/Blade System)
  • EUC
  • Audio-visual
  • DaaS
  • User Experience
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

IT Services and IT Consulting

Location:

Gildersome, England, United Kingdom (and other listed locations)

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