Head of Product

Nearly one million people in the UK are living with dementia. How they access support, information and hope increasingly depends on the digital products we build. As Head of Product at Alzheimer's Society, you'll set the strategic vision for the digital services that shape their experience. You'll also lead the multidisciplinary teams that bring those services to life.

Digital products aren't just part of our work at Alzheimer's Society, they're central to how we reach people who need us. As Head of Product within our Technology directorate, you'll own the vision and strategy for our digital experiences. From the platforms where people find information in moments of crisis, to the tools that enable our services, campaigns, and fundraising user journeys.

This is a leadership role with real breadth and impact. You'll shape investment decisions across the digital portfolio. You'll set the standards for accessibility and user-centred design, and build the operating models that enable product teams to solve the right problems. But you'll also lead people. A multidisciplinary function spanning product management, delivery management, user-centred design, and matrix leadership of engineering teams.

Your role is to create the environment where these disciplines don't just coexist but genuinely collaborate to deliver outcomes that matter.

You'll work at the intersection of strategy and practice. That means setting direction and guarding principles, while staying close enough to product teams to understand the trade-offs they're navigating. It means partnering with senior stakeholders across the organisation, from service delivery to fundraising. It means ensuring that our digital strategy serves the whole Society. And it means championing the voices of people affected by dementia through our Involvement team, ensuring lived experience shapes every product decision.

The digital landscape is changing rapidly, and so are the possibilities for how we support people. You'll balance the discipline of keeping existing products reliable and secure with the curiosity to explore what's emerging. Including AI-enabled services where they can genuinely improve reach or quality of support.

You're an ambitious, values-led digital leader who sees product thinking as a powerful tool for social impact. You excel at developing clear digital visions aligned to organisational objectives. You understand that great products emerge from genuinely collaborative, multidisciplinary teams working together from discovery through to live service improvement. You bring fresh thinking to digital challenges and know that user-centred, outcome-led practice enables organisations to achieve their goals.

• Significant experience leading a multidisciplinary digital function, including product management, delivery management, and user-centred design.
• Proven track record of leading complex digital portfolios using agile, outcome-led and evidence-informed delivery approaches, with demonstrable ability to develop and deliver clear digital strategy aligned to organisational objectives.
• Good understanding of user-centred design and continuous improvement, with experience embedding these practices at organisational scale.
• Significant experience balancing user needs, organisational priorities, operational constraints and technical sustainability, with ability to define meaningful outcomes and success measures.
• Evidenced experience of working in partnership with software engineering, platform and data teams within a matrix-managed environment.
• Good communication and stakeholder management skills, with the proven ability to influence senior leaders and engage non-technical audiences.
• Experience of budget management, resource planning, and working with external suppliers to achieve value for money.
• A champion for diversity, inclusion, equity and belonging, with experience embedding these values in leadership, culture and ways of working, and with a strong understanding of accessibility standards and ethical digital practice.

• Owning and leading the Society-wide digital strategy, defining strategic outcomes, investment priorities and success measures for the overall digital portfolio.
• Leading delivery of strategically aligned digital products that support information, services, campaigning, fundraising and internal operations.
• Establishing and continuously improving a modern product operating model, influencing governance, funding, planning and decision-making processes across the Society.
• Leading, inspiring and developing your multidisciplinary digital function, ensuring digital capability, skills and structures evolve to meet future organisational needs, with clear professional standards across disciplines.
• Building strong, trusted relationships with senior stakeholders, communicating complex concepts clearly to executives, trustees and external partners.
• Championing accessible, inclusive and ethical design for…