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IT Support Systems Analyst

Senior Advanced Support Analyst — Incident Leader & Advisor

Job in Swansea, Swansea County, SA1, Wales, UK
Listing for: ROCK
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Support, Systems Analyst
Job Description & How to Apply Below
A leading IT services company in the United Kingdom is looking for a Senior Advanced Support Analyst to manage complex technical issues, mentor team analysts, and support key clients. You will resolve high-impact incidents, drive operational maturity, and contribute to technical documentation standards. Candidates should have a strong IT background, excellent communication skills, and relevant certifications. This role is critical for ensuring service excellence and operational improvements.
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Position Requirements
10+ Years work experience
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