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IT Support Technical Support

Second-Line Support Engineer: Escalations & Diagnosis

Job in Swansea, Swansea County, SA1, Wales, UK
Listing for: Amazon
Full Time position
Listed on 2026-02-17
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading e-commerce company is seeking a Second Line Support Engineer in Swansea, United Kingdom. You will be the technical expert resolving escalated support tickets while contributing to the team's knowledge base. The role requires experience in technical support or software development and exceptional problem-solving skills. Join a friendly and supportive team that values work-life balance, with a relaxed office atmosphere and monthly social events.
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