Application Support Engineer; Part-Time

Application Support Engineer (Part-Time Contract)

Location: Swansea (Onsite)
Contract Type: Part-Time Contract
Working Pattern: 4 hours per day, 3 days per week (Monday, Wednesday, Friday)

We’re currently recruiting for an Application Support Engineer to join an onsite lab-based technical team supporting critical applications and systems. This is a fantastic opportunity for an entry‑level or early‑career IT professional with Level 1 helpdesk experience to gain hands‑on exposure across application support, infrastructure, and networking in a structured environment.

You’ll play a key role in supporting Laboratory Information Management Systems (LIMS), maintaining system reliability, and assisting with ongoing network and infrastructure activities.

• Provide technical support for applications and systems
• Support and maintain Laboratory Information Management Systems (LIMS)
• Monitor system and application performance
• Assist with network upgrades and infrastructure changes
• Carry out routine maintenance activities
• Handle incidents and service requests via ticketing systems
• Work closely with the onsite lab and IT teams

• Level 1–2 support or helpdesk background
• Networking knowledge including:
  • Patch management
  • IP address management
  • DHCP / DNS
• Experience with:
  • Active Directory and Group Policy
  • Windows Server
  • Linux environments
• Comfortable working onsite in a technical/lab setting

• Based in or able to commute to Swansea
• Experience working in medium to large organisations
• Healthcare sector experience desirable (not essential)
• Reliable, proactive, and keen to develop technical skills

• Flexible part‑time hours
• Strong hands‑on technical exposure
• Entry point into application and infrastructure support
• Collaborative onsite technical environment

If you’re interested in learning more or applying, please get in touch to discuss further.