First-Line IT Helpdesk Support — Office-Based, Training
Job in
Swansea, Swansea County, SA1, Wales, UK
Listed on 2026-06-21
Listing for:
Operations Resources
Apprenticeship/Internship
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Operations Resources is seeking an IT Helpdesk 1st Line Technical Support professional to assist thousands of users across the UK. This role involves handling a variety of technical issues, performing tasks like password resets, and logging complex calls for escalation.
The position is office-based in Pentwyn, Cardiff, requiring you to live within a reasonable distance. Training is provided for those with less experience, and the role entails a Monday to Friday schedule, with potential weekend rotation.
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