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SaaS Support Specialist; 1st Line Call
Job in
Swansea, Swansea County, SA1, Wales, UK
Listed on 2026-06-23
Listing for:
Carina Software Group
Full Time
position Listed on 2026-06-23
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Carina Software Group is seeking a customer support professional based in Swansea to provide technical assistance for multiple SaaS products. The role involves managing support tickets, delivering customer training, and maintaining high quality standards.
We value strong communication skills and a customer-focused approach. Applicants should have 2-5 years of experience in the software industry, alongside a methodical approach to problem-solving and technical support.
Opportunities for progression within the business are available.
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