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Strategic Service Delivery Lead Public Sector
Job in
Swansea, Swansea County, SA1, Wales, UK
Listed on 2026-07-07
Listing for:
NEOCI
Full Time
position Listed on 2026-07-07
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, Systems Analyst
Job Description & How to Apply Below
NEOCI is seeking an experienced Dedicated Service Delivery Manager based in Swansea, United Kingdom. This role is crucial as the primary point of contact for a major public sector customer, ensuring service delivery excellence. You'll collaborate closely with both customers and internal teams to uphold contractual commitments and improve service performance.
The ideal candidate will have past experience in service delivery management, showcasing a strong understanding of ITIL principles and the ability to drive continuous improvement. The position offers a dynamic environment with high engagement and collaboration, focused on exceeding customer expectations.
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