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Problem Management Lead: IT Resilience & Incident Prevention

Job in Swansea, Swansea County, SA1, Wales, UK
Listing for: Allscreens Nationwide Ltd
Full Time position
Listed on 2026-08-17
Job specializations:
  • IT/Tech
    IT Specialist
Salary/Wage Range or Industry Benchmark: 32000 - 39000 GBP Yearly GBP 32000.00 39000.00 YEAR
Job Description & How to Apply Below

Government Recruitment Service is seeking a Problem Manager in Swansea. The role focuses on problem management across IT infrastructure to minimise incidents and outages, with ongoing reviews and proactive/remedial actions to improve service delivery.

Reporting to the DVSA, you will create MI reports, drive continuous service improvement, coordinate with incident management, and communicate across stakeholders to uphold service quality and contractual obligations.

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