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Network Support Engineer
Job in
Swansea, Swansea County, SA1, Wales, UK
Listed on 2026-10-12
Listing for:
Zohorecruit
Full Time
position Listed on 2026-10-12
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
St Helier, United Kingdom | Posted on 10/06/2026
- Meeting room and event support for senior leadership teams
- Hypercare support for CEO and EXCO users
- Printer refresh programs, replacement activities, and coordination with third-party suppliers
- Direct engagement with senior managers for building operations and technology refresh programs
- Mobile device setup, configuration, and delivery to end users
- Digital Media Player support across sites, including installation, break-fix, and onsite troubleshooting
- Support for high-visibility facilities and infrastructure activities, including network hardware upgrade programs
- Incident response and site connectivity troubleshooting, working closely with the Network team
- Ability to provide out-of-hours support to maintain business continuity when required
- Advanced troubleshooting activities beyond standard L2 support levels
Requirements:
- 5+ years of IT/Field Support experience
- Strong Windows and Microsoft 365 support skills
- Experience with VIP/Executive users
- Good network troubleshooting knowledge
- Experience supporting meeting rooms, printers and mobile devices
- Strong communication and stakeholder-management skills
- Ability to work independently and handle high-priority incidents
- Professional and customer-focused approach
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