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Senior Tier II​/III Technical Support Engineer

Job in Swansea, Swansea County, SA1, Wales, UK
Listing for: Shoptalk
Full Time position
Listed on 2026-10-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 32000 - 52000 GBP Yearly GBP 32000.00 52000.00 YEAR
Job Description & How to Apply Below

Uniguest is seeking an experienced Tier II/III Technical Support Engineer to join our team. You will provide second-tier support for Uniguest customers via telephone, chat and support portal, taking ownership of complex issues and collaborating with field engineers to diagnose and reproduce problems.

You will also work with engineering and product teams to define enhancements, contribute to the knowledge base, and ensure thorough documentation.

This role, Senior Tier II/III Technical Support Engineer at Shoptalk, could be your next move.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Tier II/III Technical Support Engineer role in the description above.

We appreciate your interest in this position.

Join Shoptalk and contribute to our ongoing work.

Position Requirements
10+ Years work experience
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