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Technical Support & Customer Experience Advisor

Job in Swansea, Swansea County, SA1, Wales, UK
Listing for: VELUX
Full Time position
Listed on 2026-10-19
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 28000 - 36000 GBP Yearly GBP 28000.00 36000.00 YEAR
Job Description & How to Apply Below

VELUX in Great Britain and Ireland seeks a Technical Advisor to deliver an effortless end-to-end experience for homeowners and installers. You will manage inbound demand, troubleshoot product and warranty issues, and arrange Technician visits across phone, email and digital channels.

You will own customer cases, communicate clearly, and collaborate with internal and external teams to drive resolution while maintaining high quality and compliance.

We are currently recruiting a Technical Support & Customer Experience Advisor for our team in United Kingdom.

This is an excellent role to take on the Technical Support & Customer Experience Advisor role at VELUX.

As a Technical Support & Customer Experience Advisor, you will play an important part at VELUX in United Kingdom.

We invite applications for the Technical Support & Customer Experience Advisor position located in United Kingdom.

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