Student & IT Service Desk – 1st Line Support
Listed on 2026-10-27
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Systems Administrator
Swansea University is seeking a 1st Line IT Service Desk Analyst to join the Service Desk team within Digital Services, supporting Students and Staff across both campuses at open days, enrolment events and regular activities.
You will deliver high quality IT support, follow incident management and request fulfilment processes, contribute to continual service improvement and maintain knowledge bases, while building effective relationships with IT colleagues and academic teams.
The Student & Staff IT Service Desk – 1st Line Support position in the IT & Technology field is open for applications.
Join Swansea University and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Student & Staff IT Service Desk – 1st Line Support role at Swansea University, based in Swansea, Wales, United Kingdom.
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