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IT Service Delivery Lead — Hybrid

Job in Swansea, Swansea County, SA1, Wales, UK
Listing for: DfT
Full Time position
Listed on 2026-10-29
Job specializations:
  • IT/Tech
    IT Project Manager, IT Business Analyst, IT Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 41000 - 51000 GBP Yearly GBP 41000.00 51000.00 YEAR
Job Description & How to Apply Below

DVLA is seeking an IT Service Manager to lead delivery of ICT services across multi-functional teams in Swansea. You will define SLAs/OLAs, monitor service performance, and drive continual service improvement within a hybrid working environment.

You will work closely with the Senior IT Service Manager and business stakeholders, ensuring incident management and smooth transition of new services from Dev Ops into live service.

Are you ready to take on the IT Service Delivery Lead — Hybrid role at DfT?

We appreciate your interest in this position.

Join DfT and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the IT Service Delivery Lead — Hybrid role at DfT, based in Swansea, Wales, United Kingdom.

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