Technical Writer — AI-Driven & SOPs
Listed on 2026-11-02
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IT/Tech
Technical Writer, PR / Communications
Amazon's Swansea-based team (Veeqo) is seeking a Technical Writer to own the documentation lifecycle for a product-led support function, including help guides, SOPs, wiki resources, and in-app communications. You will collaborate with product, engineering and support to ensure accurate, customer-centric content that drives ticket deflection and self-service success.
Experience with style guides and technical editing is essential.
This opportunity is for the Technical Writer — AI-Driven Help & SOPs role at Amazon Inc.
We are currently recruiting a Technical Writer — AI-Driven Help & SOPs for our team in Swansea, Wales, United Kingdom.
This is a genuine opportunity to take on the Technical Writer — AI-Driven Help & SOPs role at Amazon Inc.
As a Technical Writer — AI-Driven Help & SOPs, you will play an important part at Amazon Inc. in Swansea, Wales, United Kingdom.
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