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Operations Lead

Job in Swansea, Swansea County, SA1, Wales, UK
Listing for: Smurfit Kappa
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    Change Management
  • Business
    Change Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 GBP Yearly GBP 90000.00 130000.00 YEAR
Job Description & How to Apply Below
The Company

Smurfit Westrock is a global leader in sustainable paper and packaging solutions, bringing together innovation, expertise and scale to help customers solve complex packaging challenges. With more than 96,000 colleagues, over 500 packaging and other facilities, 57 mills and operations across 40 countries, we combine global capabilities with local knowledge to create solutions that contribute to a more sustainable future.

Smurfit Westrock is a global leader in sustainable paper and packaging solutions, bringing together innovation, expertise and scale to help customers solve complex packaging challenges. With more than 96,000 colleagues, over 500 packaging and other facilities, 57 mills and operations across 40 countries, we combine global capabilities with local knowledge to create solutions that contribute to a more sustainable future.

The circular economy is at the heart of our business. We use renewable, recyclable and recycled materials to design and manufacture packaging that protects products, supports our customers’ sustainability ambitions and creates value throughout the supply chain.

The team

You will join our Security Operations organisation, working closely with Cyber leadership and colleagues across the wider Cybersecurity function.

The team helps Cyber achieve its strategic and operational objectives by providing visibility of risks, issues and dependencies, improving how resources and investments are managed, and ensuring that priorities are translated into measurable plans and outcomes. Its work supports effective decision-making, operational resilience and the successful delivery of security initiatives across the organisation.

This is a highly collaborative environment. You will connect Cyber teams, project managers, vendors, business partners and senior leaders, helping everyone remain aligned on priorities, responsibilities, resources and delivery expectations.

Role Summary

This is a senior and influential role with responsibility for project portfolio delivery, strategic planning, financial oversight, resource coordination, vendor management and stakeholder engagement.

The role is important because it provides the operational structure and visibility needed to deliver Cybersecurity priorities successfully. You will help the team establish clear objectives and key results, understand its capacity, manage risks and dependencies, and deliver projects effectively and within budget.

You will be doing
  • Partnering with Cybersecurity leaders to develop and maintain strategic plans, roadmaps and objectives and key results, ensuring that team priorities align with wider organisational goals.
  • Managing the delivery of projects across the portfolio, including plans, budgets, risks, dependencies, governance, documentation and performance measures.
  • Establishing clear and effective ways of working that support collaboration, accountability and consistent delivery.
  • Providing visibility of workforce capacity and resource allocation across a portfolio of up to 50 resources, including identifying future resource requirements and supporting onboarding and transition planning.
  • Managing team budgets of up to $10 million and associated project budgets of up to $50 million, including forecasting, variance management and analysis of actual expenditure.
  • Producing clear updates on project progress, strategic objectives, key performance indicators, risks and achievements for Cybersecurity leaders and senior stakeholders.
  • Building effective relationships with internal teams and impacted business partners, ensuring that dependencies are understood and completed at the right time.
  • Supporting vendor selection and management, including requests for proposals, contract discussions, quarterly business reviews, performance reporting and vendor audits.
  • Ensuring that suppliers and partners meet agreed commitments, deliverables, timelines and contractual requirements.
  • Identifying risks, issues and delivery barriers, coordinating the appropriate response and escalating matters when required.
  • Capturing lessons learned and using performance insights to improve project delivery, operational processes and portfolio governance.
  • Partnering with team leadership to support an inclusive, collaborative culture where people are informed, connected and able to contribute effectively.
The impact you will make

You will create greater clarity, control and alignment across the Security Operations portfolio. By connecting strategy, people, budgets, suppliers and…

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