Global Implementation Consultant

Remote (United Kingdom) | Full Time

Series A SaaS Scale-Up | Private Equity Investment | Enterprise Clients | International Growth

Areti Group is partnering with a high-growth SaaS organisation backed by private equity and fresh from securing Series A funding.

As the business continues to expand across North America and EMEA, we're supporting the hire of two Implementation Consultants with proven Global Benefits experience to join their growing Professional Services team.

The business has developed a market-leading platform used by multinational organisations to manage complex employee benefits programmes across multiple countries and regions. This is an exciting opportunity to join at a pivotal stage of growth, helping enterprise customers successfully implement solutions that support global work forces and benefit strategies.

We're specifically looking for professionals with hands-on experience within global employee benefits
, who understand the challenges of administering and implementing benefits programmes across multiple countries, carriers, regulations, and jurisdictions.

Candidates without direct experience in global employee benefits
, international benefits administration, benefits consulting, benefits technology, Insur Tech, HR technology, or benefits operations are unlikely to be considered, regardless of their SaaS implementation experience.

This is an opportunity to join a fast-growing, Series A-funded SaaS company at a pivotal stage of growth, working with some of the world's largest organisations to deliver complex global benefits programmes.

You'll join a highly visible implementation function where you'll work directly with enterprise customers across North America, the UK and EMEA, helping organisations navigate the challenges of managing employee benefits across multiple countries and jurisdictions.

The role offers a blend of customer consulting, global benefits expertise and SaaS delivery, with the opportunity to influence implementation best practices as the business continues to scale internationally.

• Own end-to-end onboarding and implementation programmes for enterprise customers.
• Lead implementation kick-offs, discovery sessions, workshops, and client meetings.
• Create and manage implementation plans, timelines, milestones, and deliverables.
• Gather, analyse, and validate complex benefits requirements and programme structures.
• Configure the platform to align with customer requirements and global benefits programmes.
• Coordinate testing, validation, and customer approval processes.
• Drive implementations through to successful go-live and handover.
• Build relationships with stakeholders across North America, the UK, and EMEA.
• Manage delivery risks, dependencies, and competing priorities.
• Work closely with Customer Success, Product, and Engineering teams.
• Contribute to implementation playbooks and continuous improvement initiatives.

• Demonstrable experience within Global Benefits, Benefits Administration, Benefits Consulting, Benefits Technology, HR Technology, Insur Tech, or related environments.
• Strong hands-on experience supporting or implementing global employee benefits programmes across multiple countries and regions, ideally spanning North America, EMEA, APAC and/or LATAM.
• Strong understanding of employee benefits, including healthcare, life insurance, disability, retirement, pensions, wellbeing programmes, leave policies, and other employer-sponsored benefits.
• Experience working directly with benefits documentation, including plan guides, policy schedules, carrier documentation, renewal information, eligibility rules, and country-specific benefits requirements.
• Experience gathering requirements, validating data, configuring solutions, and translating complex benefits information into technology platforms.
• Strong understanding of international benefits variations, including local statutory requirements, compliance considerations, market practices, and country-specific benefit structures.
• Experience delivering complex multi-country implementation programmes for multinational organisations, balancing global consistency with local requirements.
• Experience leading client workshops, discovery sessions, implementation reviews, and training sessions.
• Proven ability to manage multiple concurrent implementations and competing customer…