Account Handler

Overview

Are you a SME or commercial broker, that's hit a ceiling in your current company? Are you looking for that next step up? We are partnering with a national broker who is looking for an Account Handler to join its successful Swansea team. This is an excellent opportunity to become part of a respected, forward‑thinking organisation that offers genuine career progression, professional development, and the flexibility to balance office work with hybrid working.

As an Account Handler, you will be responsible for managing a portfolio of complex and high‑value corporate clients across a range of industries. You'll work closely with Account Executives and Directors to deliver tailored insurance solutions, handle renewals and mid‑term adjustments, and provide expert advice on cover and risk management. The role offers exposure to a wide variety of commercial risks and the opportunity to work with some of the most reputable clients in the market.

The successful candidate will have a strong background in commercial or corporate insurance, ideally gained within a broker environment, with excellent technical knowledge and the confidence to manage sophisticated client relationships. You'll be highly organised, detail‑oriented, and comfortable working in a fast‑paced, client‑focused setting. Cert CII qualification is preferred, and full study support will be provided for those looking to continue their professional development.

In return, this national broker offers a competitive salary and benefits package, hybrid working arrangements, and clear pathways for progression within the wider business. You'll be joining a supportive, collaborative team that values expertise, ambition, and client service above all.

Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion‑first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.