Regional Manager
Listed on 2026-02-15
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Management
Business Management, Operations Manager
At Blue, our commercial operations are structured into three core regional teams supported by a National Accounts Department, under the strategic leadership of our Chief Commercial Officer. Our Commercial Directors guide regional operations, closely assisted by Regional Directors who lead teams of Relationship Managers to achieve strategic business commercial objectives.
Overall purpose of the roleThe Regional Executive is accountable for acquiring and managing introducers within an assigned region, focusing exclusively on Blue’s defined target market. You will onboard new dealer partners using our compelling dealer package (subject to change), designed to drive value for both Blue and our introducers. In addition to acquisition, you’ll manage introducer performance, focusing on maintaining a sustainable weighted average commission, addressing any clawbacks or other forms of debt promptly whilst delivering consistent volume and quality case flow.
Keyresponsibilities and accountabilities Introducer Acquisition and Onboarding
- Proactively identify, target, and onboard new introducers aligned with our defined target market strategy.
- Present and explain Blue’s value proposition and dealer package effectively to maximise conversion.
- Ensure a smooth onboarding experience and successful ramp-up in production.
- Consistently deliver agreed case volume and lending targets within your region.
- Maintain a strong pipeline of introducer opportunities and submit accurate business forecasts.
- Analyse performance data and take proactive steps to meet and exceed targets.
- Own and manage relationships with assigned dealers, ensuring engagement, retention, and profitability.
- Act as the key point of contact for introducers, ensuring timely responses and resolution of any issues.
- Support introducers with training, deal structuring, and product education to drive volume and quality.
- Monitor and manage introducer weighted average commission to align with Blue’s commercial expectations.
- Identify and manage risks associated with over-commissioning or unprofitable introducer performance.
- Proactively manage any clawbacks or debt recovery issues, escalating where necessary in collaboration with the Regional Director.
- Develop and maintain a full understanding of the Company’s compliance requirements (including the Financial Conduct Authority’s Conduct Rules) and act in accordance with the standards, instructions in, and the spirit of those requirements.
- Take responsibility for ensuring that personal data within your remit is handled lawfully, fairly, and in line with the company’s data protection policies and procedures. Collaborate with the Data Protection Officer to ensure compliance with data protection standards, guidelines, and principles, acting in a manner that upholds these requirements while supporting the DPO’s overall oversight responsibilities.
- For customer data, ensure it is processed securely and in accordance with data privacy obligations to protect the rights of individuals.
- For employee personal data, handle it with strict confidentiality and in compliance with employment and data protection legislation.
- Act to deliver good outcomes for our customers and understand how this requirement specifically applies to your role at Blue.
- Maintain a working knowledge of FCA conduct rules and ensure introducer behaviours and processes are compliant.
- Handle customer and introducer data lawfully and responsibly, adhering to all data protection and internal governance policies.
- Act always to deliver good outcomes for customers and understand how this requirement specifically applies to your role at Blue.
- Keep accurate, up-to-date records of introducer interactions, onboarding progress, performance, and escalations.
- Contribute market feedback and competitor intelligence to your Regional Director to support regional strategy.
- Attend regular 1-1s and regional commercial business meetings, bringing insight and actions that support the wider team goals.
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