Head of Training Delivery - Frontline Services
Job in
Swansea, Swansea County, SA1, Wales, UK
Listed on 2026-07-10
Listing for:
Driver & Vehicle Standards Agency
Full Time, Part Time, Contract, Apprenticeship/Internship
position Listed on 2026-07-10
Job specializations:
-
Management
Job Description & How to Apply Below
Driver and Vehicle Standards Agency
Apply before 11:55 pm on Sunday 9th August 2026
📍
Location:
Leeds, Newcastle upon Tyne, Swansea, Bristol, Nottingham, Avonmouth, Bishopsbriggs, Cambridge, Chadderton, Garretts Green, Gillingham, Gosforth, Guildford, Yeading (Uxbridge) (This role is suitable for hybrid working)
💷 Salary: £57,515 (plus London Weighting allowance of £4,000 if based at Uxbridge) - A Civil Service Pension with an employer contribution of 28.97%
🕘️ Contract Type:
Permanent – Flexible working, Full-time, Job share, Part-time
🏆️ Available Positions: 1
The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.
Provides strategic leadership for DVSA’s frontline training delivery, overseeing the development of operational learning for Driving Examiners, Enforcement Officers and Vehicle Assessors. Works with stakeholders to deliver high-quality, customer-focused training and commission specialist solutions aligned to organisational priorities. Leads professional teams, ensuring services meet evolving business needs, align with Civil Service frameworks and support DVSA’s future vision, capability and workforce development objectives.
Top Responsibilities
* Work with People Directorate colleagues, particularly HR Business Partners and Strategic workforce Planning to gain business intelligence and understanding of strategic business priorities and skills requirements.
* Understand the customer/end user requirements, interpreting Department for Transport and organisation priorities and aligning learning needs to DVSA
* Demonstrate leadership by providing influence, direction and guidance to staff
* Work to cultivate good relationships and communications with internal and external stakeholders.
For more information on the role and responsibilities please see the full job advert on CS Jobs using the link provided.
Benefits
* Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
* 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
* 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
* Access to the staff discount portal.
* Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
* Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
* 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
* Flexible working options where we encourage a great work-life balance.
About You
To be successful in this role you will need to have the following experience:
* Experience of leading a professional operational training service in a multi disciplined organisation and working at a strategic level as part of an HR Senior team
* Direct experience of developing coherent, fully integrated capability and learning strategies, using management information, customer feedback and understanding organisational and departmental priorities
* Demonstrable track record in delivering high quality learning and development services and products
* Experience in adult learning
* Experience in leading and managing change
* Ability to understand technical training requirements and translate technical requirements into education, learning and development products
* Experience of managing multi-disciplinary and geographically dispersed teams
Essential qualifications
* MCIPD or a Level 7/Masters qualification in a relevant subject, or equivalent
You will be required to provide evidence that you hold any essential qualifications/licenses at some point during the recruitment process. If you cannot provide evidence, your application will be withdrawn.
How to Apply
👉 Read the full description and apply at CS Jobs using the link provided.
This Final date to receive applications at 23:55 on Sunday 9th August 2026
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