Recruitment Account Manager

Location: Wales

Recruitment Account Manager– Treforest, Pontypridd

£28,000 per annum

Monday–Friday, 8am–5pm (1-hour lunch)

gap personnel Treforest is growing, and we’re looking for a motivated, people-focused Account Manager to join our team. Whether you’re experienced or new to recruitment, full training is provided.

About the Role

As an Account Manager, you’ll support our clients across South Wales, build strong relationships, manage staffing requirements, and deliver excellent service to candidates and customers. This is a fast-paced, varied role where communication, organisation, and problem-solving are key.

You’ll also attend onsite inductions, client meetings, and service reviews, so the ability to drive and access to your own vehicle is essential.

Key Responsibilities

Client communication — building and maintaining strong relationships
Candidate management — sourcing, screening, and supporting workers
Account coordination — ensuring smooth daily operations for client sites
Telephone management — confident handling of inbound and outbound calls
Administrative tasks — updating systems, maintaining records, and using Microsoft tools effectively
Onsite inductions & client visits — travelling to client locations across South Wales
What We’re Looking For

Strong Microsoft Office skills (Word, Excel, Outlook)
Confident communication and customer service abilities
A positive, proactive attitude
Ability to work in a fast-paced environment
Full UK driving licence and access to your own vehicle
Previous recruitment or account management experience is beneficial but not essential
Full training provided
What You’ll Get

£28,000 annual salary
Full training and development
Supportive team environment
A role where you genuinely make a difference every day