Business Manager

The Business Manager will operate across multiple functionalareas of the business. The job holder provides support to thesenior team within their functional business area to assist in the successful service delivery, including making recommendations regarding operational and administrative requirements.

The jobholder will act as an interface between the senior leadership team and teams across the function and internal and external stakeholders on a range of issues.

This is a non-operational post although the job holder is required to develop an understanding of Probation Service policies and procedures at a regional and national level as well as an understanding of wider Civil Service policies and procedures as relevant.

The jobholder will report directly to the Head or Deputy Head ofthe functional area and have line management responsibilities for the Diary Manager, Senior Administrative Officers and Case Administrators within their designated functional area.

The purpose of the role is to provide support to the senior leadership team in the business function. The jobholder will ensure that performance across the function is monitored, thatissues are highlighted and opportunities to improve efficiency and effectiveness are proactively pursued.

The job holder will communicate effectively to ensure that thesenior leadership team, and others as appropriate, are informed of priority matters and are provided with advice to help them tooperate effectively.

The job holder acts as a single point of contact within the function for a number of areas, Information Assurance, Business Continuity, and Workforce Planning, with lead responsibility for aportfolio of key areas, such as implementation of newprocedures. The role holder will provide advice, support and signposting to managers and staff across teams in the function and region.

The jobholder will ensure effective management of the estateportfolio within their remit, ensuring that their business areacomplies with health, safety and fire regulations and escalatingto their head of functional area where appropriate. The jobholder is also responsible for maintaining a suite of risk assessments and ensuring staff understand their personalresponsibilities for Health and Safety.

The role holder will have financial responsibilities including budget monitoring, procurement, and authorizing expenditure. They will be required to understand and comply with HMPPSand Civil Service financial policies.

The job holder will also build relationships and liaise with a rangeof internal and external stakeholders to support partnershipworking and effective service delivery.

The job holder will be required to carry out the following responsibilities, activities, and duties:

• Directly line manage, and provide secondary line management, for staff to support good practice and personal development through effective supervision, coaching and facilitation of progression processes.
• Monitor and deliver procedures relating to human resources,equalities and inclusion, staff performance management, and learning and development.
• Oversee and maintain robust administrative processes togather, monitor and synthesise business performance data tosupport staff development and service improvement, and support preparation for audits and inspections.
• Maintain knowledge of, and assist with the review and improvement, of a range of organisational policies and localprocedures, providing advice, guidance, and support to staff.
• Adhere to financial compliance policies with financialresponsibilities to include monitoring the function’s budgets,supporting financial planning activities, coordinating resourceprocurement, and authorization of some expenditures.
• Complete the workforce planning tool and provide accurate information to support decision-making by senior leaders with regards to resource and workforce management, and involvement with regional recruitment activities.
• Build effective relationships with teams across the business,external stakeholders and partner agencies as a Probation Service Representative, including planning and coordinatingengagement events as required.
• Manage facilities portfolio for designated area, complete all required health and safety risk assessments, and maintain appropriate systems for reporting and escalating issues,ensuring compliance with health, safety and fire policies and regulations, and security requirements.
• Respond to changing business needs, queries and requests,completing ad-hoc tasks as appropriate to meet deadlines and support service delivery.
• Lead the development of pilot initiatives, undertake specifictasks, and hold specific areas of responsibility as determined by the Head of Operational Function, supporting the senior leadership team with emerging business issues.

The duties/responsibilities listed above describe the post as it isat present and is not intended to be exhaustive.