Global Head of Customer Success — Strategy & Scale Leader
Listed on 2026-10-14
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Management
Client Relationship Management
Phrase is seeking a Global Head of Customer Success to own the global CS strategy, drive retention and growth, and lead a worldwide team of CS managers and leaders. You will partner with Sales, Product, and Marketing to set the budget, KPIs, and operating model that runs the function, and you will report to the executive team.
You will own relationships with major global accounts, define the global retention targets, and build a data-driven culture.
Our organisation is growing, and we are hiring a Global Head of Customer Success — Strategy & Scale Leader in United Kingdom.
This is a strong opportunity to take on the Global Head of Customer Success — Strategy & Scale Leader role at Phrase.
As a Global Head of Customer Success — Strategy & Scale Leader, you will play an important part at Phrase in United Kingdom.
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